FAQ
If I purchase the same shoe as I have purchased before, will it fit the same?
Yes, however it's important to remember that our footwear is made to form to the feet over time, so a brand new version of the same shoe may not feel the same at first as your well broken in pair.
Can I get my Finn Comfort footwear resoled?
Finn Comfort® offers an excellent repair and renew service in partnership with NuShoe. NuShoe has been recrafting footwear since 1994 in their own factory. They use Finn Comfort original components wherever possible.
***Please note that as of June 2025, due to high demand for services, repairs are currently taking 6-8 weeks to complete.***
Simply go to FinnComfortRepair.com to view recraft and repair services, generate a shipping label, and start the process. You can also call NuShoe at 877-687-4631.
Why can’t I find a retailer near me to purchase more Finn Comfort footwear?
Finn Comfort footwear is sold at dozens of better footwear stores throughout the United States. You can refer to our Store Locator to find a dealer near you.
Our very knowledgeable customer service team is also available Monday to Friday 8:00 - 4:30 Eastern Time at 877-353-6642 to answer all of your questions and help get you into the right footwear.
What is the difference between Regular Footbed, Soft Footbed and Super Soft footbed?
All three footbed styles are made with a contoured cork and jute base with a suede cover, and all three are very supportive. The difference lies in the amount of cushioning offered by each. The Super Soft (FinnMellow) Footbed offers a full 1/4" of extra soft cushioning. The Soft Footbed offers 1/8" of addional soft cushioning. And the Regular (Classic) Footbed offers no additional cushioning.
Because the cork base is closer to the foot on the Regular (Classic) Footbed, that style tends to form to the wearer's foot more over time, creating a customized feel. While the Soft and Super Soft (Finnmellow) Footbeds also form to the foot over time, the effect is less due to the presence of our resilient soft cushioning.